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Lemuel Operario is a Freelance Internet Marketer, Blogger, Thinker and an aspiring writer.

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The What, Why, & How of Contact Center Automation

The What, Why, & How of Contact Center Automation

This post will encourage contact center automation by simplifying what it is, explaining why it’s worth your while, and touching on how you can get started.

SMS Marketing (Still) Works - Here’s How To Do It

SMS Marketing (Still) Works - Here’s How To Do It

Often laced with a link to an offer, SMS marketing hinges on the widely available SMS communication channel to communicate with customers. After over two decade

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