Helping Your Employees Cope With Change in Medical Technology
Changing technology in any career is a huge transition. The health care industry is no exception. Here are some tips for help health care employees transition
The medical industry is always changing. And that has sped up thanks to new technology. However, you need to keep your team up to date and clear on how to proceed as new technologies come along. That way you don't risk having confusion that could be very costly for your organization. Here are the various ways you can be proactive in helping them cope with these changes:
Understanding Different Threat Vectors for Security Purposes
In addition to IPS security, you should be training all of your employees on the different ways that your medical firm can be impacted by hackers and cyber threats out there. They come in more ways than one.
For instance, there is the model of email phishing. Oftentimes, criminals will send emails to your staff. They will pretend to be a manager high up in the company or even an official of your bank or another hospital.
The goal of these emails is to get the staff member to hand over certain information such details about payments or the history of a patient. Of course, doing this could violate certain regulations and your company could be held liable. That is why it is important to let your staff know that you could be the target of these scams and to train them properly. In addition, you should have regular reviews.
Proper Cyber Security and IT Technology
Certain networks, such as those that your computers and phones communicate on, are vulnerable to being injected with information packets. These packets allow another machine to get in the middle of the communications. Thus, they can be stealing the information all the while no one will notice because it does not trigger any kind of warning.
The best way to mitigate against this is to have network monitoring set up through IPS. This means that you can detect when certain traffic patterns appear. You can trace these patterns back to the source to kick the offenders off before it is too late.
Have an Open Door Policy
A key part of leadership is listening to your team. If you go ahead without getting their feedback, you risk them not being on your side or trying to go away from your recommendations. Make sure that your staff can come to you in the event that they have questions or concerns. This will help make sure everyone is on the same page.
Survey Your Staff
New technology is something that everyone can be involved with. You can poll your team and find out what recommendations they have in terms of getting the new tech to work with your current setup. They might come up with ways you had not even thought of before, so don't rule them out just because most of your employees don't create the technology itself or install it.
Get Audits and Outside Opinions
You never know when you could use a third party perspective on the way you are using new medical technology. Each new machine that comes out can transform the way you provide medicine. However, it can also make it difficult to keep up with the rapid pace of innovation, so have a professional come in and take a look at what you are doing for a new perspective.
Set Aside Funds for New Tech
The last thing you want to do is build a reputation for being behind on the times. Patients want the best care possible. Create a budget for the best medical technology so your reputation remains stellar.
The changes going on in medical technology are vast. Every day, a new invention comes out that could change everything as we know it. Because of this, you might find that employees are feeling frustrated. They might lose motivation or wish they were in another field with so much change around them. However, you can get better results and train your people by using the tips above.