Changes in Travel industry: With Influx of New Restrictions Amidst Covid-19

Changes in Travel industry: With Influx of New Restrictions Amidst Covid-19

The critical situation of the Coronavirus outbreak has forced businesses and customers to alter their way of B2B and B2C.

In early 2020, when the pandemic had just started spreading, there was a sudden demand for solutions that can comply with social distancing measures. For instance, the rise in e-education and online classes during the lockdown. Students started studying and patients were getting prescriptions from doctors through online video platforms like Google Meet or Zoom. Some businesses hit seriously like those in the Travel Industry.

2020 - A Bad Year for Travel Industry

Due to the less physical activities of people, the travel industry experiences its lowest revenue share in history. Airlines business, cab services and other land vehicle-related businesses were at the lowest progress level. Governments issued orders to minimize travelling, the only movement allowed was based on medical issues. As time passes, the world gets more knowledge about how to fight this disease. In mid-September 2020, the travel restrictions were eased, and people were allowed to go on domestic and international travel, but with strict protocols. Wearing masks, gloves and fully covered clothes were obligatory for travelling.

New Restrictions for Travellers

The most recent obligation that is imposed by all governments is the Covid-19 negative test report. This report is necessary to show for all passengers at the travel checkpoints such as airports and bus terminals. The report should not be older than 3 days from the issuance date.

Fake COVID-19 Tests

The Covid-19 test is a costly and time taking task. Passengers use fake negative Covid-19 test reports to bypass the travel authentication system. Through this, they can save their time and money but can be a coronavirus super-spreader (A person who can spread the virus). Scammers photoshop or forge the reports and are caught selling these fake reports at different locations.

How is the Covid-19 report verified on arrivals?

Manual Method

In this method, a staff member manually checks the report and other documents at the time of arrival. This method is easy to bypass and takes more time for screening. Passengers have to wait long in the queues for verification.

Automated Method

In the automated method, the software is used instead of staff.

Passenger goes to the security checkpoints

Shows the hard copy or QR code of negative Covid-19 certificate to the verification software

The verification software fetches data from the report

Screens and verify the passenger’s data on government-approved labs’ database

How the World is Dealing with this situation?

United Kingdom

The Covid-19 test report is mandatory for every passenger including residents and non-residents of the United Kingdom upon arrival in the country. If the passenger does not have the test report he will be fined £500. If the passenger has a transit route because of long-distance, he will have to show the test report from the last stayed country.


Every international air passenger who is of 2 years or older and is travelling to the United States must be Covid-19 negative. The test is not essential if the person flies within the states of America. The Covid-19 test can be PCR, NAAT or antigen.


The restriction for negative test results is for international passengers of more than four years. Canada only accepts PCR and LAMP test, antigen test is not accepted by Canadian authorities. Passengers can be fined $5,000 for any fraud attempt during the declaration of the legitimate test report.


To sum up the above discussion, it is clear that the travel sector has already faced many challenges and there is hope that it can revive from this outbreak. Travel-related businesses should adopt automated solutions for verifying Covid-19 tests. This will help in complying with government directives and give better customer service. The software can screen dozens of passengers in minutes, saving time and resources for businesses.