Up Close & Personal with Local Business

Up Close & Personal with Local Business

Here is an up close & personal feature on Grand River Hearing & Tinnitus Centre's owner, Calvin Staples.

Here is a recent interview with Calvin Staples, owner of Grand River Hearing & Tinnitus Centre:

Q. Calvin are you originally from the Kitchener-Waterloo area?

A. I was raised on a farm outside of Arthur, ON.

Q. Where did you go for your post-secondary education?

A. I attended Missouri State University on an athletic scholarship.

Q. Wow, so what got you interested in audiology?

A. Funny story. I received a letter from the school near the end of my second year of university that stated I would be athletically ineligible if I did not declare a major. That evening I went to a basketball game, sat beside a professor in the Communication Sciences and Disorders department and the next thing I knew I had a Masters of Science with an emphasis in Audiology.

Q. How do you juggle work/life balance?

A. Family first always! At the end of the day, family is what matters. I have my career goals, I have my own personal goals, but never in exchange of being a good father or husband. Sitting down for family dinners, playing or coaching my child's activities and staying connected with my wife are my top priorities.

Q. What do you like to do in your spare time.

A. Coach my son's hockey team, run, and watch sports (I am a big Montreal Canadiens and New York Yankee fan). You can often catch me in my backyard playing a game of tag or hide 'n go seek with my kids.

Q. Do you want to share some career goals with respect to Grand River Hearing?

A. The plan for Grand River Hearing & Tinnitus is the same as it was 5+ years ago--Create a space where people feel welcome, they feel valued and can trust our expertise. Hearing healthcare has changed drastically in the past 5-10 years, but we believe the service and time patients desire has not changed. We want our patients to feel that we are on their time, they are not on our time. In terms of where we want to be; "we strive for Grand River Hearing & Tinnitus Centre to be synonymous with hearing healthcare excellence in Waterloo Region".

I really am committed to providing the best care and the best experience. Hearing rehab is hard some times, but if given the time and the patient is invested we can really change their lives.

Calvin Staples

Calvin Staples


As head of the Healthy Waterloo Region, I need to ensure that the businesses participating in our magazine are of the highest integrity.  In fact, I wouldn't hesitate to recommend any of the businesses you find in this media platform. I can provide a personal testimonial with Grand River Hearing & Tinnitus Centre. Both of my elderly parents have had exceptional care and customer service. Getting use to wearing hearing aids was challenging for them but the level of care from Calvin and his staff made the process so much easier.  Their patience, understanding and caring were truly something special.

Grand River Hearing and Tinnitus Centre

Grand River Hearing & Tinnitus Centre is a full service Audiology clinic, practicing evidence informed hearing health care. Our mission as a company is to provide patient-centred care for those who require hearing related services. Our services include:

  • Pediatric and Adult Hearing Assessments
  • Tinnitus Assessment and Management
  • Hearing Aids
  • Bone-Anchored Hearing Aids
  • Ear Wax Removal
  • Hearing Aid Repairs
  • Hearing Aid Batteries
  • Aural Rehabilitation Programs
  • Auditory Training
  • Central Auditory Processing Assessments
  • Hearing Protection

At present Stats Canada reports approximately 20% of all Canadians have some form of hearing loss.  However, this number increases to 65% between the ages of 70-79 years of age. 12% of all Canadians have occluded ear canals due to wax accumulation; this number grows to 21% with older adults. Additionally, the New England Journal of Medicine reports a 30% increase in hearing loss for Generation “Y” teens/young adults.

Our commitment to our patients is a return on their investment. Our goal is that each patient values the time they spend at one of our clinics, they learn more about their hearing health and they feel condent in the service we provide.

Grand River Hearing & Tinnitus Centre

For more information, please visit Grand River Hearing & Tinnitus Centre here.

Calvin Staples, owner of Grand River Hearing and Tinnitus Centre