Is AliExpress Safe? 10 Things You Should Know Before You Buy

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Is AliExpress Safe? 10 Things You Should Know Before You Buy

To buy on AliExpress could be a good solution to find products at good prices, but is it really safe ?

Many shoppers using AliExpress will usually have the following concerns: Why has my package not arrived after two months of delivery? How can I know the location of my delivery if there isn't any current logistics tracking information? Why do dealers make me wait for a longer period once I file a dispute? Therefore, many AliExpress customers would feel uneasy and wonder whether it’s safe and reliable to shop there anymore.

In this article, we'll be examining the top 10 concerns AliExpress shoppers have. We will then provide you with some useful advice for you to avoid these issues and have a successful purchasing experience on AliExpress.

Summary :

  • Is AliExpress legitimate?
  • What makes AliExpress’ prices so low?
  • Is it safe to buy from AliExpress?
  • Why do some people think AliExpress is a scam?
  • What are the most used shipping methods for AliExpress retailers?
  • Why does the package take so long to arrive?
  • Why is AliExpress tracking information unavailable or not updated in a timely manner?
  • If you don’t want to wait that long, what should you do?
  • How can I choose trustworthy sellers ?
  • When should a dispute or claim be opened?
  • To sum it up
  • FAQ

Is AliExpress legitimate?

Is AliExpress Safe? 10 Things You Should Know Before You Buy

The answer is YES. The famous retail website AliExpress is absolutely legitimate.

Headquartered in China, AliExpress is lawfully operated by Alibaba Group, enabling cross-border trade between buyers and retailers. AliExpress is similar to eBay as they are both considered B2B companies that directly sell to individuals.

AliExpress has established a number of laws and regulations, including that sellers should be legally registered so that the transactions are held according to the law.

Is AliExpress Safe? 10 Things You Should Know Before You Buy

What makes AliExpress’ prices so low?

Many reasons can make AliExpress so cheap. Starting with the sellers’ location: China, where workforce and raw materials are the cheapest, and the industrial chains are available with the lowest prices. That allows the vendors to trade their products at very competitive prices.

Is it safe to buy from AliExpress?

No one can deny that AliExpress is actually very useful. It’s a well-known online marketplace containing hundreds of millions of users among which 150+ million are active purchasers. It’s a great site if you’re willing to get cheap made in China products.

Why do some people think AliExpress is a scam?

“Scam” is a little too much. In fact, there are more potential problems that can occur in international trading that are really complex. And when these problems take place, customers typically assume AliExpress is to blame.

  • The package arrives very late
  • The tracking information is not constantly updated
  • Customers do not receive the goods they expected
  • Some buyers believe “buyer protection” is ineffective.

What are the most used shipping methods for AliExpress retailers?

Those are the 4 most common shipping methods on AliExpress:

  • Economy Shipping
  • Saver Shipping
  • Standard Shipping
  • Premium Shipping

Find the whole paragraph here.

Why does the package take so long to arrive?

Choosing a low-cost shipping method is usually the reason the delivery takes so long. People usually ship through China post air mail and their packages take up to 60 days to be delivered, especially for shoppers in remote areas. Also, customers can’t check the delivery details in the country of destination. The worst case scenario is a package being lost in transit.

Here’s why China post Air Mail takes that much time to deliver:

  • A few unsuitable parcels
  • Transfer flights
  • It takes time for the aircraft warehouse to fill up
  • Poor customs clearance efficiency
  • Customs checkpoint issues
  • Major events, shopping days, and holidays.

Why is AliExpress tracking information unavailable or not updated in a timely manner?

Despite the low prices of the products on AliExpress, consumers and sellers complain that the global shipping service is difficult to use. For certain inexpensive logistics, all the information you’re provided with is the expected arrival time of the package and the destination country. You cannot get any specific shipping data.

If you don’t want to wait that long, what should you do?

We are fully aware that cross-border e-commerce shipping has some drawbacks: logistics data is usually out of date, deliveries take a long time, and packages sometimes arrive damaged or don’t arrive at all. Every seller involved in international e-commerce has a sole purpose that is finding a delivery solution that would increase his consumers’ satisfaction. And as we mentioned earlier, the delivery time or quality of the service depends on the prices. And as the fees get cheaper the service gets worse.

  • Look for a local warehouse
  • Look for a special line delivery option

How can I choose trustworthy sellers ?

Most merchants operate honestly. However, there are some scammers. You can come across a dishonest supplier who offers low-quality or defective goods, just like when you purchase on eBay. For safer online shopping, you must pick a reputable source.

You should focus more on the product detail pages in addition to reading customer reviews and shop ratings. A decent detail page must have all the information you require. You should also consider the following two aspects:

  • A good product description is needed
  • Avoid paying suppliers who are not on AliExpress

When should a dispute or claim be opened?

Customers have expressed a lot of concerns regarding that issue. For instance, when buyers have waited a long time and still haven't received their packages, they may contact the sellers about the shipping status and unfortunately they don't get any answer. And in case they do receive an answer, they'll be told to wait longer or change the delivery date for a longer period (from 60 to 90 days). In such situations, Customers should decide to ask for a refund on AliExpress.

To sum it up

You can always shop on AliExpress without worrying, but you just need to pay attention and do it in the right way. Now let us know in the comments if you have any other questions or remarks.

Find the whole article here : https://china.docshipper.com/en/sourcing/aliexpress-safe-know-before-buy/