FAQ’s When Ordering Flowers
Flowers are a welcomed gift to receive and make a centerpiece to brighten your home or office anytime time of the year.
Do you have questions about ordering or receiving flowers?
Let’s answer some of the common questions you may have prior to or after placing your order with Brant Florist in Burlington.
What if my chosen flowers are not available?
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme, and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type but may substitute with another color.
How do I know my order was delivered?
We will contact you if there is a problem with your order or your order cannot be fulfilled based on your requirements. If you do not hear from us it means that your order was delivered.
It is Autumn and that means harvest time. Although this Thanksgiving may look different for many social distancing, we can still feel warmth and love by sending our Teleflora Harvest Charm Bouquet to someone special or for our own table, to brighten the day.
What happens if the recipient was not home when my arrangement is delivered?
In the event that the recipient of your gift is not available to accept delivery of your order we will follow the instructions that you specified regarding this situation when your order was placed. The default action is to return the gift to the Florist shop and attempt to call the recipient to re-schedule delivery.
What sort of guarantee do you provide?
All orders are fully guaranteed. Please refer to the 100% Guarantee section of the Help Guide.
How do I order several arrangements and send them to different people?
You can order as many arrangements as you wish. Simply add each selection to the shopping basket. Once you have selected all of your arrangements, then begin the checkout process. You will be prompted to provide the recipient/delivery instructions for each of your selections. You will be required to pay for all arrangements together.
Here is a beautiful idea to send to friends and loved ones, our Teleflora Fall Arrangement – Enchanted Harvest Pumpkin Bouquet is bursting from an enchanting white ceramic pumpkin. This fabulous fall mix of roses and mums is a magical addition to your autumnal gatherings even if they are virtual dinners, and you can keep using the ceramic pumpkin for years to come!
You can rest assured that Brant Florist in Burlington takes special care with your orders and provide our best service to each and every person who orders to be sure the people receiving get exactly the right expression of your love and/or friendship.